Hire Terms & Conditions

1. Booking & Payment

• A booking is only confirmed once 50% of the hire fee and a $200 refundable security deposit have been received.

• The remaining 50% of the hire fee is payable 14 days prior to the event.

• Payment details will be provided upon booking confirmation.

• Hire Duration: Single day hire includes use of the equipment for up to 8 hours on the day of the event, unless otherwise agreed in writing. If collection is required at 9:00pm or later, overnight hire rates will apply. Overnight hire requires the equipment to be available for collection from 9:00am the following day, unless otherwise agreed in writing.

2. Security Deposit

• A $200 refundable deposit is required in addition to the hire fee.

• The deposit will be returned within 5 business days after the return of the equipment, provided that:

  • All putt putt items are returned clean and in the same condition as supplied.

  • No damage, loss, or excessive dirt/mud is found on the course or accessories.

• If cleaning, repairs, or replacements are required, the cost will be deducted from the deposit. If damages exceed the deposit amount, the hirer will be invoiced for the additional amount.

3. Care & Use of Equipment

• Hirers must ensure that all users treat the equipment responsibly and safely at all times.

• Reasonable steps must be taken to ensure the equipment is not used on wet or muddy ground without appropriate protection.

• Sharp objects, heavy impacts, or excessive force should not be used on or around the course.

• When using the putt putt course:

  • Running on or around the course is not permitted.

  • Putters must only be swung to knee height or below.

  • A maximum of four players are permitted on each hole at a time.

  • Players must wait their turn and not play multiple holes at once.

  • Children must be supervised by an adult at all times.

  • Food, drinks, and glass items are not permitted on the course.

  • Course equipment, including putters, balls, and obstacles, must not be removed, moved, or misused.

• Any damage caused by failure to follow the above rules may be charged to the hirer. It is the hirer’s responsibility to ensure that all participants are aware of and comply with these rules.

4. Set Up & Pack Down

• Patrick Putts will deliver and set up the course unless otherwise agreed.

• Delivery Access: Please note that due to the weight and size of the equipment, the 'Premium' mini golf course option will not be taken up or down stairs by Patrick Putts staff. Access to the setup area for the Premium course must be flat, or accessible via a suitable ramp or lift. If adequate access is not provided, Patrick Putts reserves the right to refuse setup.

• At the end of the hire period, the course must ready for collection at the specified time.

5. Cancellation Policy

Client Cancellations:

• Cancellations made more than 14 days before the event will receive a full credit for the amount paid. All booking credits are valid for 12 months from the original event date unless otherwise agreed in writing.

• Cancellations within 14 days of the event will incur a 50% credit for the amount paid (valid for 12 months or otherwise agreed in writing).

• Cancellations within 48 hours of the event are non-refundable.

Unforeseen Equipment Unavailability & Provider Cancellations: In the rare event that equipment becomes unavailable prior to your booking due to severe damage, theft, or circumstances beyond our reasonable control:

• Replacement: We will make every reasonable effort to provide a comparable substitute or alternative equipment arrangement to ensure your event can proceed smoothly.

• Cancellation & Refund: If a suitable replacement cannot be provided, or if the remaining available equipment does not meet your event requirements, we reserve the right to cancel the booking. In this event, our total liability will be limited to a full refund of all monies paid for the affected booking.

• Limitation of Liability: Patrick Putts shall not be liable for any indirect or consequential losses, additional costs, or venue/event expenses incurred by the client as a result of such a cancellation.

6. Liability

• Maximum Extent of Law: To the maximum extent permitted by law, Patrick Putts accepts no responsibility for any personal injury, property damage, or loss sustained by the hirer or event participants during the hire period.

• Indemnity: The hirer agrees to indemnify and hold harmless Patrick Putts against all claims, damages, liabilities, costs, or legal fees arising from the use of the equipment, participant behavior, or failure to enforce safety rules during the event.

7. Weather Policy

• In the case of extreme weather, Patrick Putts may allow rescheduling where possible, subject to availability.

• Hirers are strongly advised to have an undercover backup plan for outdoor events.

• If the course has already been delivered and set up, no refunds will be issued.

8. Media & Promotion

• Unless otherwise specified or requested by the hirer, any photos or videos taken at the event and shared by the hirer (or their guests) with Patrick Putts, or publicly posted on social media, may be used by Patrick Putts for promotional, marketing, and advertising purposes.

9. Agreement

• By confirming a booking, the hirer agrees to these Terms & Conditions.